Contact Us

Have a question or issue? Contact us via email at mytrakt.sync@gmail.com or join our Discord.

Contact & Support

Reach out directly via email or join our Discord for real-time help and community support.

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Before contacting:

  • •Describe steps to reproduce the issue
  • •Mention your browser, OS, and addon version
  • •Attach logs or screenshots when possible
Response Times
Technical Support
Within 24 hours
General Inquiries
Within 48 hours
Feature Requests
Within 72 hours
Alternative Contact
Email
mytrakt.sync@gmail.com
Real-time chat and community support
Quick Help
Common Issues
  • • Setup and installation
  • • Trakt authentication
  • • RPDB configuration
  • • List synchronization
Setup Guide
Support Guidelines

For Technical Issues

  • • Include your browser and operating system
  • • Describe steps to reproduce the issue
  • • Mention any error messages you see
  • • Include your Stremio addon ID if relevant

For Feature Requests

  • • Explain the use case clearly
  • • Describe how it would improve your experience
  • • Mention if you've seen similar features elsewhere
  • • Consider the impact on other users