Contact Us
Have a question or issue? Contact us via email at mytrakt.sync@gmail.com or join our Discord.
Contact & Support
Reach out directly via email or join our Discord for real-time help and community support.
Send us a message
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Need faster help?
Join our Discord community for real-time assistance and discussion.
Join DiscordBefore contacting:
- •Describe steps to reproduce the issue
- •Mention your browser, OS, and addon version
- •Attach logs or screenshots when possible
Response Times
Technical Support
Within 24 hours
General Inquiries
Within 48 hours
Feature Requests
Within 72 hours
Alternative Contact
Email
mytrakt.sync@gmail.com
Real-time chat and community support
Quick Help
Common Issues
- • Setup and installation
- • Trakt authentication
- • RPDB configuration
- • List synchronization
Support Guidelines
For Technical Issues
- • Include your browser and operating system
- • Describe steps to reproduce the issue
- • Mention any error messages you see
- • Include your Stremio addon ID if relevant
For Feature Requests
- • Explain the use case clearly
- • Describe how it would improve your experience
- • Mention if you've seen similar features elsewhere
- • Consider the impact on other users